In May of 2019, I worked closely as an intern with the user research team at Gearbox Software in the analysis and play testing of Borderlands 3. During my closed playtest experience, I worked on providing feedback to Gearbox's developers on character and plot development,  game and mission mechanics, and overall game progression and user satisfaction. I was an active participant in group discussions with the narrative, art, and development team at the studio, and helped do my part analyzing the game.